FAQs – SHIFAA NUTRITION

FAQs – SHIFAA NUTRITION
Do I need to open an account in order to shop with you?

No, you don’t need to. You can make purchases and check out as a guest everytime.

However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.

Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

Copy the discount code, you can apply it during the checkout

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.

We stand behind the quality of every SHIFAA NUTRITION product. If, for any reason, you are not satisfied, you are protected by our 30-Day Money Back Guarantee. Contact us within 30 days of purchase, and we will issue a full refund. No questions asked, no hassle, and no risk. Your satisfaction and peace of mind are always our top priority.

Yes, SHIFAA NUTRITION is a 100% Muslim-owned brand. Our mission, values, and product standards are rooted in serving the needs of the Muslim community with supplements that meet the highest halal requirements. Every formula is developed with full adherence to halal guidelines, ensuring purity, transparency, and trust at every stage of production.

Vegan or vegetarian labels do not guarantee Halal compliance. Most production facilities avoid Halal certification because their manufacturing processes cannot meet the strict purity and segregation requirements of Halal standards. Halal certification is essential because it ensures that all ingredients are fully halal-compliant and meet strict Islamic requirements, not just meat-based ingredients, but every additive, coating, filler, capsule, and excipient as well. Zero cross-contamination with non-halal substances, including pork gelatin residues, alcohol-based solvents, lubricants, or ingredients processed on shared equipment. Full traceability and integrity of the supply chain, ensuring every step, from sourcing to encapsulation to packaging, follows verified halal procedures.

Yes, all SHIFAA NUTRITION Products are Halal Certified. You can view our Halal Certificates here: https://shifaanutrition.com/pages/shifaa-nutrition-halal-certificate

Yes, our collagen products are derived from halal-certified bovine sources.

Certainly, every one of our products holds HALAL CERTIFICATION from either ISA or AHF and is 100% Zabihah halal.

Our fish oil is purified and does not contain mercury. It is sourced from cold-water fish such as anchovies, sardines, and tuna.

Our Omega 3 Gummies are Halal Certified by ISA (Islamic Services of America). Our Omega-3 Softgels are halal certified by AHF (American Halal Foundation).

Yes, our collagen peptide powder is 100% grass-fed.

Any gelatin used is from halal bovine (beef) sources.

It is derived from milk (whey).

We have protein powders with no added sugar/very low sugar, and free from preservatives.

https://shifaanutrition.com/products/halal-collagen-peptides-powder — see second image for full ingredients.

Yes, it is a natural product with no hormones.

Yes, we offer Calcium & Magnesium Tablets: https://shifaanutrition.com/products/halal-calcium-magnesium

Yes, we offer halal whey protein (vanilla & chocolate) designed to support lean muscle building.

Yes, our whey proteins have very low sugar content.

Yes, we do offer halal-certified multivitamin gummies for both kids and adults, such as Kids multivitamins: https://shifaanutrition.com/products/halal-vitamins-for-kids and
Adult multivitamins: https://shifaanutrition.com/products/halal-multivitamin-gummy-for-adult-gelatin-free-gluten-free-vegeterian-halal-vitamin

Yes, 3 capsules make one serving and can be taken together.

Typically, 1 scoop per day.

Typically, 1–3 months, depending on goals.

Each tub contains 41 servings with 11.1 g of collagen per serving.

All of our online stores are secure places to purchase all of the products we offer, including Kids Multivitamins. If you want exclusive bundles, promotions, and the full product range, our website https://shifaanutrition.com/ is the right place for you.

We do not provide a fixed system; products can be selected based on goals via “Shop by Goal” on the website of SHIFAA NUTRITION: https://shifaanutrition.com/

This product is gluten-free; the warning is due to FDA labeling requirements (not certified gluten-free).

Halal certification is required to ensure both ingredients and production are halal, as non-certified facilities risk contamination.

1. Please log in to your account, and you will see the subscriptions tab.
2. Choose the subscription you’d like to cancel.
3. Click “Cancel Subscription” and confirm your request.